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Desktop Support Technician

Company: Aamazing IT
Location: Mcallen
Posted on: September 13, 2022

Job Description:

Minimum Requirements:

(1) US Citizenship required for Client Aviation due to Export Control Government regulations.

(2) Leadership experience - Deskside Technician - PC/laptop Windows - Break/Fix Support - IMAC

(3) Has a deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well

(4) Candidates should have 2-4 years' experience supporting PC Hardware and software, however a minimum of a year in desktop support would be required. CompTIA A+ would be "nice-to-have ".

primary day-to-day responsibilities entail for this person?

Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.

Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.

Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes

Back up and burn end user data.

Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users' technical issues across the program.

Experience working in enterprise environment. Associate will be primary contact working with various levels of leadership including senior and c-level band so customer service is critical to being successful in this role.

Times and other details:

(1) M-F, 8am-4:30 pm. Very little, if any overtime; almost never mandatory.

(2) Candidates should be willing to accept $18 - 20 per hour if converted to CompuCom employee depending on experience and performance.

Keywords: Aamazing IT, McAllen , Desktop Support Technician, Professions , Mcallen, Texas

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