McAllenRecruiter Since 2001
the smart solution for McAllen jobs

Work at Home Billingual Customer Retention Expert (Englsih/Spanish)

Company: Mommy Jobs Online
Location: Mcallen
Posted on: October 12, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLDonna when you register online. If you have further questions please contact us at 1 (405) 418 - 616

Keywords: Mommy Jobs Online, McAllen , Work at Home Billingual Customer Retention Expert (Englsih/Spanish), Other , Mcallen, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Own your own Franchise: Investment starts at $30k
Description: Instead of getting another
Company: FranchiseHelp
Location: Brownsville
Posted on: 10/21/2019

Class A CDL Company Driver Job
Description: Job Description:-- br Join Freight Exchange br Seeking Drivers in El Paso and McAllen For Company Positions br br br F/X Benefits for Company Drivers: br br
Company: Freight Exchange
Location: Brownsville
Posted on: 10/21/2019

Email Marketing Processor - (Flexible Schedule)
Description: Mommy Jobs Online is now recruiting part-time and full-timeEmail Marketing Processors to work remotely. Great opportunity for the perfect person that has a home office setup to work remotely. At Mommy (more...)
Company: Mommy Jobs Online
Location: Brownsville
Posted on: 10/21/2019


Mommy Jobs Online- Work At Home Job Bank Network
Description: Now hiring remote contractor employees forPT and FT positions Mommy Jobs Online would like for you to become a registered member to access our pre-screened legitimate work at home job resources to find (more...)
Company: Mommy Jobs Online
Location: Brownsville
Posted on: 10/21/2019

CDL Class A Company Driver Job
Description: Job Description:-- br Join Freight Exchange br Seeking Drivers in El Paso and McAllen For Company Positions br br br F/X Benefits for Company Drivers: br br
Company: Freight Exchange
Location: Brownsville
Posted on: 10/21/2019

CDL A Company Driver Job - Weekly Home Time
Description: Job Description:-- br Join Freight Exchange br Seeking Drivers in El Paso and McAllen For Company Positions br br br F/X Benefits for Company Drivers: br br
Company: Freight Exchange
Location: Brownsville
Posted on: 10/21/2019

Work at home opportunity - PT/FT
Description: Nation's largest provider of healthcare benefit company is currently interviewing for self-motivated people
Company: FAHT
Location: Brownsville
Posted on: 10/21/2019

CDL A Flatbed Trucking Job
Description: Company drivers receive: br br br 5,000 sign-on bonus br We also offer a 3,000 driver referral bonus. br 27 of linehaul, ranging from 1,300 - 1,800 weekly br Tarp and stop pay br
Company: DMT
Location: Brownsville
Posted on: 10/21/2019

Law Enforcement Transcriber
Description: Law Enforcement Transcriber Individuals who can transcribe audio content of criminal investigations, internal affairs, and patrol reports. You must have prior experience transcribing
Company: Mommy Jobs Online
Location: Brownsville
Posted on: 10/21/2019

Become your own Boss: Own your own Franchise for as little as $30k
Description: Instead of getting another
Company: FranchiseHelp
Location: Brownsville
Posted on: 10/21/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

McAllen RSS job feeds