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Bilingual Customer Service Representative - Spanish - McAllen

Company: TTEC
Location: Mcallen
Posted on: August 9, 2019

Job Description:

Bilingual Customer Service Representative - SpanishWhen everything's connected, how we connect is everything--- and we'd like to connect with you too! We are looking for you to help us deliver amazing customer experiences as a Spanish Bilingual Customer Service Representative with TTEC in McAllen, Texas.About TTECWe help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.--Life at TTECAs a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion career potential, keep reading---What You'll be DoingYou take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your "get it done", high-energy, professional approach to answer calls from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.As a TTEC Customer Experience Champion, You'll Enjoy:---Competitive pay of $12.50 per hour performance-based bonuses---Fun, talented and witty teammates---Knowledgeable, encouraging, and present leadership---Family-friendly environment---Free-spirited, theme-based employee events---Diverse and community-minded organization---Career-growth and lots of learning opportunities for aspiring mindsOn a typical day, you'll-----Answer questions on products and services from customers of Fortune 500 brands---Assist customers with how-to's---Address and resolve customer concerns to achieve first contact resolution---Deliver amazing customer serviceWhy You? What You Bring:Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table--- along with the following:---High school graduate or equivalent-----Spanish and English proficiency in both written and verbal communications-----Competency in using MS Windows---Exceptional communication skills---Ability to adapt and excel in a fast-paced work environment---6 months of customer service experience (preferred)Apply TodayWe encourage you to visit us at 1812 S. 16th Street, McAllen, TX 78503. Mondays through Fridays from 9:00AM to 3:00PM, call 956.661.4246 or apply online today:1.Click on the Apply Now button.2.You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.3.Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).If you're a military veteran, active duty guard or reserves, or a military spouse:We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!Career Changers welcome here:Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our team of sales and service professionals.For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.#TUSAJ #NexxtCuando todo est-- conectado, c--mo nos conectamoslo es todo... --Y nos gustar--a conectar tambi--n contigo! Te estamosbuscando para que nos ayudes a ofrecer una atenci--n excepcional al cliente comoRepresentante biling--e de servicio al cliente en espa--ol de TTEC en McAllen,Texas. SobreTTEC: Ayudamos a las marcas globales a brindar un servicio deexcelencia a sus clientes, a fomentar la fidelidad de los mismos y hacer crecersu negocio. Nuestra filosof--a est-- basada en un principio fundamental: laatenci--n sencilla, inspirada y con sentido humano a las y los clientes aportanun valor duradero a todas las personas involucradas. Tu puesto trae a la vidaese concepto.-- La vidaen TTEC Como compa----a global, estamos siempre en movimiento. Cuandouna de nuestras empleadas o empleados se est-- yendo a dormir, del otro lado delmundo una compa--era o compa--ero ya bebi-- su caf-- (o t--) y est-- lista/o parainiciar su turno. Trabajamos a un ritmo acelerado y no pretendemos mantener el statu quo. Pero tener mucho trabajo nonos impide divertirnos. Nos encanta llevar a cabo eventos de la compa----a quenos permiten reunirnos y celebrar nuestros logros. Tambi--n nos gusta tomarnostiempo para desarrollarnos profesionalmente y dar a quienes lo necesitan. Porlo tanto, si est--s buscando una vida laboral llena de prop--sito, pasi--n yposibilidades de carrera, sigue leyendo... Tuslabores ser--an Transformar los problemas en soluciones. Ofrecer un serviciode excelencia a las y los clientes. Responder sus llamadas con un enfoque profesionaly proactivo, y escucharles activamente para comprender sus necesidades yresponder a sus preguntas. Comorepresentante de atenci--n al cliente de TTEC, disfrutar--s de: --Uncompetitivo salario de $12.50 por hora, m--s bonos por desempe--o --Compa--erasy compa--eros de trabajo divertidos y talentosos --L--deresde equipo con experiencia que te motivar--n --Ambientefamiliar --Eventostem--ticos para el personal --Organizaci--ndiversa con enfoque comunitario --Desarrolloprofesional y m--ltiples oportunidades de aprendizaje para personal con aspiraciones En und--a normal, t---- --Responder--s preguntas sobre productos y servicios a clientes delas marcas de Fortune 500 Resolver--s las dudas de las y los clientes Atender--s sus inquietudes, para darles soluci--n en el primer contacto --Les brindar--suna atenci--n extraordinaria --Por qu-- t--? Lo que necesitamos de ti:Las conexiones son lo m--simportante en TTEC. Esto significa que conectamos con las y los clientes, con lasy los compa--eros de trabajo y, lo m--s importante, contigo. Por lo tanto, tucapacidad de conectar con otras personas es lo que necesitamos de ti--- junto conlo siguiente: Escolaridad secundaria o equivalente Dominio escrito y hablado del espa--ol e ingl--s Dominio de MS Windows Habilidades de comunicaci--n excepcionales Capacidad para adaptarte y sobresalir en un entorno de trabajo acelerado 6 meses de experiencia (deseable) en servicio al cliente Post--latehoy: Vis--tanos en 1812 S. 16thStreet,McAllen, TX 78503, llama al 956.661.4246 de lunes a viernes de 9:00AM a 3:00PMo post--late hoy mismo en l--nea: 1.Haz clicen el bot--n Apply now. 2.--Cu--l esel siguiente paso? Despu--s de haber llenado la solicitud en l--nea, por favormantente al tanto de tu correo electr--nico y rev--salo regularmente para obtenerinstrucciones. 3.Graciaspor postularte: lleg-- la hora de compartir esta oportunidad con tu red yexperimentar la alegr--a de trabajar con amigas y amigos (adem--s de nosotros,por supuesto). Si eresveterana o veterano militar, miembro activo o reserva de la guardia nacional, oc--nyuge de un/a militar:Valoramos tu experiencia y creemos queest--s preparada/o para desempe--arte en el mundo civil y asumir los proyectosm--s innovadores y exigentes de TTEC. Tu experiencia pr--ctica con laglobalizaci--n significa que est--s preparada/o para interactuar con nuestrosclientes, clientas y personal de todo el mundo. Superar la adversidad yadaptarte al cambio te ha preparado para desempe--arte en nuestro entornodin--mico. Estamos buscando l--deres. Innovadoras e innovadores. Sabemos quening--n trabajo es tan importante como servir a tu pa--s, pero esperamos queofrecer una atenci--n de excelencia a las y los clientes sea para ti otroprop--sito digno de alcanzar. Buscadorasy buscadores de nuevos caminos bienvenidos: --Es tiempo de cambiar de profesi--n? Si te has desarrolladoprofesionalmente como recepcionista o asistente administrativa/o, en ventas almenudeo o restaurantes y hospitalidad, creemos que posees las habilidades necesariaspara unirte a nuestro equipo de profesionales en ventas y atenci--n al cliente. Para obtener m--s informaci--n sobre TTEC, visita ttecjobs.como busca #ExperienceTTEC en redes sociales para participar en la conversaci--nmundial. Como requisito para obtener el empleo, TTEC requiere quetodo el personal contratado en los Estados Unidos apruebe exitosamente unarevisi--n de antecedentes penales y, dependiendo de la sede y la campa--a, unan--lisis de detecci--n de drogas. TTEC ofrece igualdad de oportunidadeslaborales. #TUSAJ #Nexxt

Keywords: TTEC, McAllen , Bilingual Customer Service Representative - Spanish - McAllen, Other , Mcallen, Texas

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