Career Counselor (CC)
Company: C2 GPS - Lower Rio Grande Workforce
Posted on: September 15, 2023
The Career Counselor (CC) is a pivotal role on our team. The CC
provides career counseling and
coaching to help customers enhance their training and professional
skillset to obtain employment in
their desired field. The CC expands job seeker employment
opportunities and directly impacts mission
---Provides a comprehensive assessment to include career aptitude
assessments to help identify
needs, and evaluate the customers' interests, skills, and
---Recommend helpful workforce programs and services at the local,
state, and federal level that
customers are eligible to participate in.
---Provides customers with interview and resume assistance, soft
skill development, and
recommends additional training opportunities.
---Provides information on the local job market, employment
services and resources, educational
opportunities, and other available services.
---Develop constructive and cooperative working relationships with
internal team members, the
public and external partners.
---Self-monitors caseload and maintains data accuracy, the
integrity of the case file and
confidentiality of customer information.
---Actively seeks ways to improve workforce services to meet labor
---Ensures customers are regularly tracked to contribute to C2GPS
---Performs other duties as assigned and fulfills responsibilities
KNOWLEDGE / SKILLS / ABILITIES:
---Knowledge of workforce development, economic development, and
---Knowledge of effective conflict resolution practices, or
individual case management and
---Knowledge of word processing, spreadsheet, technology, and
---Exceptional customer service and interpersonal skills.
---Able to work with diverse customers with unique needs and
---Can effectively handle or resolve challenging situations and
difficult customers. Is sensitive
to customer needs and feelings and demonstrates concern for
---Excellent problem-solving and critical thinking skills,
organizational skill, and detail oriented.
---Excellent verbal and written communication skills.
---Ability to develop and maintain effective working relationships
with management, coworkers,
Board staff, and the public.
---Ability to develop strategies and solutions.
EDUCATION AND EXPERIENCE:
---High School Diploma or GED required.
---Associates or undergraduate degree preferred
---(1) year of relevant experience preferred.
---Valid driver's license and proof of insurance with good driving
---Ability to relocate within the service delivery area.
---Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting to 10 pounds occasionally.
Subject to standing, sitting, bending,
and walking to perform job scope. Requires visual acuity, speech,
and hearing. Working conditions
are primarily in an office environment. Occasional driving and
travel may be required. Flexible hours
may be required. Reasonable accommodations may be made to enable
individuals with disabilities to
perform the essential functions.
JOB CODE: 8810N2 - CC
Keywords: C2 GPS - Lower Rio Grande Workforce, McAllen , Career Counselor (CC), Other , Mcallen, Texas
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