Anthropologie Customer Associate
Company: Urban Outfitters , Inc.
Location: San Juan
Posted on: March 17, 2023
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Job Description:
A Customer Associate contributes to driving sales through
providing a genuine and unique experience to each customer.
Customer Experience
* Customer Connection: initiates genuine conversation to engage
with the customer in a personalized way where all customers feel
welcome, heard and valued
* Selling Culture: supports a selling environment in all areas of
the sales floor by connecting with multiple customers and sharing
product suggestions
* Omni-Channel Service: provides a frictionless customer experience
by utilizing technology to transact in the moment, find sizes and
colors, and place orders for items not available in store
Teamwork + Communication
* Team Player: builds productive relationships with peers; asks for
support when needed and makes an effort to help others
* Share Knowledge: participates in the learning and sharing of
product knowledge, current trends, and personal styling priorities
to inspire the customer
* Employee Recognition: contributes to a positive team morale
participating in store initiatives and highlighting peers and
leaders through the SPARKED journal
* Insights & Feedback:provides insights related to the customer and
employee experience and communicatesfeedbackto Store Leadership
Visual + Business Operations
* Business Acumen: understands their contribution to service and
selling on every shift in order to impact the store's business
* Product Flow: supports the shipment process to gain awareness of
product, including what's new and what's restock; contributes to
completion of omni order fulfillment processes while maintaining
stock levels of the floor
* Store Environment: maintains Anthropologie's visual and
operational standards while keeping the focus on the customer;
stays current on merchandising updates
The above information has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to this job.
Keywords: Urban Outfitters , Inc., McAllen , Anthropologie Customer Associate, Other , San Juan, Texas
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