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Company: AppleOne
Location: San Juan
Posted on: March 9, 2023

Job Description:

--- Required to manage account escalations while in direct contact with customers.
--- Responsible for designing & deploying Custom Journeys solutions to meet deployment to
LCPR---s network for assigned accounts.
--- Responsible for resolution and follow-up regarding billing, ordering, provisioning, or collection inquiries.
--- Resolves most complex issues including repair, maintenance, billing, and or orders; proactive identification, communication, and resolution of service affecting issues, technical support for product service problem resolution; recognizes and recommends operational improvements.

Other Qualifications:
--- Fully Bilingual (Spanish and English).
--- Highly flexible nature, able to adapt to a fast-paced environment while maintaining an extremely
high level of organization.
--- Strong attention to detail while able to understand the bigger picture.
--- Inventive and creative problem solver.
--- Excellent time management skills, ability to prioritize various requests, and coordinate
--- People and collaborative can-do attitude.
--- Results, metrics, and evidence-oriented analytical thinker.
--- Strong sense of integrity and accountability.
--- High proficiency with Microsoft Word, Visio, Excel, and PowerPoint.

AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

Keywords: AppleOne, McAllen , CLERK COORDINATOR -, Other , San Juan, Texas

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