Sales Associate

Company: Guess?, Inc.
Location: Mcallen
Posted on: January 27, 2023

Job Description:

Job Description

Reports to: Store Management

Position Overview

The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Customer Experience

* Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
* Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
* Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
* Provides customers with current relevant information about the product
* Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
* Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
* Sincerely thanks all customers for shopping as they exit the store

Cooperation & Dependability

* Satisfactorily completes all duties as assigned by management
* Is punctual and adheres to designated work schedule
* Is flexible and works well with peers and management to accomplish duties
* Demonstrates a sense of urgency to maintain visual standards within their assigned zone
* Follows GUESS Policies and Procedures 100%
* Performs housekeeping duties as required

Miscellaneous Responsibilities

* Participates in and attends all store meetings and other related functions
* Represents a positive attitude toward the merchandise and the company
* Participates in all inventories
* Assumes and completes other duties as assigned by store management
* Some heavy lifting in excess of 30 pounds
* Scheduled shifts may require standing for a minimum of eight hours

Keywords: Guess?, Inc., McAllen , Sales Associate, Other , Mcallen, Texas