Disaster Services Supervisor (Gulf Coast)
Company: American Red Cross
Location: Mcallen
Posted on: January 23, 2023
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Job Description:
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Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?**** As a condition of employment with
American Red Cross, you are required to provide proof that you are
fully vaccinated for COVID 19 or qualify for an exemption, except
in states where it is prohibited by law. Accordingly, employment is
conditioned on providing proof of vaccination or having an approved
exemption prior to starting employment **** Join us-Where your
Career is a Force for Good!Job Description:As one of the nation's
premier humanitarian organizations, the American Red Cross is
dedicated to helping people in need throughout the United States
and, in association with other Red Cross networks, throughout the
world. We depend on the many generous contributions of time, blood,
and money from the American public to support our lifesaving
services and programs.At the Red Cross, there is no such thing as a
small disaster. In every single case it is the Red Cross' mission
to help people affected by disaster meet their emergency needs that
include shelter, food, clothing, and health and mental health
services. As a paid staff member, you will support our loyal Red
Cross disaster volunteers who serve selflessly to provide a bridge
of assistance until individuals and families can resume a normal
life.
Our disaster volunteers are the heart and soul of our mission to
respond to emergencies and provide relief to victims of disasters.
They serve in a number of capacities, including Disaster Action
Team Member, Disaster Assessment, Caseworker, Mass Care Feeding,
Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff,
Disaster Health Services and Disaster Mental Health.We are
currently seeking a Disaster Services Supervisor (Gulf Coast) to
work in our Harlingen or McAllen, TX office. This position will
work 8:00am to 5:00pm Monday through Friday, and some weekends and
evenings will be required during times of business need. Travel
will also be involved up to 35% of the time.Supervise the
implementation of the disaster services program in an assigned
geographic territory. Lead and supervise Disaster Program staff and
volunteer team responsible for local preparation, response and
recovery management as well as management of government
partnerships within assigned territory. Implement disaster
preparedness, response, and recovery programs in the local area.
Ensure the development of Disaster leadership volunteers in each of
the program support functional areas of the disaster cycle in order
to meet the needs of the territory, region, state and division.
Drivers for this work include the number of municipalities within
its coverage area, the amount and complexity of program activity,
presence of significant grant funding, geography, risk, population,
frequency of events, and regional structure. Provide support,
development and/or leadership guidance to all volunteers.
Perform all duties and responsibilities in compliance with standard
operating procedures and other applicable Federal, State and local
regulations.Responsibilities:
1: Establish and implement disaster services program goals,
objectives, policies, and procedures in a territory in alignment
with established metrics. Coordinate the day-to-day functions that
support these programs in accordance with policies and
procedures.
2: Lead and supervise a primarily volunteer team responsible for
the implementation of disaster preparedness, response, and recovery
programs in the local area. Ensure the development of Disaster
leadership volunteers in each of the program support functional
areas of the disaster cycle in order to meet the needs of the
territory, region, state and division. Hire, train, coach, counsel,
and evaluate performance of direct reports and volunteers.
3: Act in a facilitative leader role across the disaster cycle.
Align with government and work to enable the entire community to
participate in all phases of the disaster cycle by shifting from
being not only a provider of direct services but also a
facilitative leader. Within scope of position, represent the entire
disaster cycle of preparedness, response and recovery.
4: Mobilize the local community to prepare for, respond to and
recover from emergencies. Meet the needs and expectations of
clients and stakeholders. Develop human and material resources
(volunteers, partners, community agencies, shelter and vendor
agreements etc.) to ensure the full cycle of disaster services is
delivered.
5: Develop and cultivate professional relationships with key
internal & external partners/organizations. Serve as the Red Cross
thought leader on a local level with government and other agencies
and organizations involved in disaster. Ensure interface with
community leaders, corporations, businesses and government
agencies. Participate in local planning, exercises, and training,
to include exercises called by local partners (VOADs, EMAs and
LEPCs).
6: Manage local responses by the deployment volunteers on a daily
basis in a rapid and accessible manner. Serve during times of
disaster as the operational leadership for the territory/local
level. Participate in a leadership role on larger operations
regionally, division or nationwide.
7: Ensure that American Red Cross services are available to diverse
communities.
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Scope: Directs daily operations of work unit.
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Qualifications:
Education: Bachelor's degree required.
Experience: Minimum 3 years of related experience or equivalent
combination of education and related experience required.
Management Experience: 1 year of lead or supervisory
experience.Skills & Abilities: Excellent interpersonal, verbal and
written communication skills. Develop project plans & budgets.
Demonstrate in-depth knowledge of program or service. Demonstrated
ability in creating presentations and developing training modules.
Develop strategies to achieve organizational goals. Demonstrated
analytical and decision-making skills to develop creative processes
for continuous program or service improvements. Proven track record
of collaboration, facilitation, problem solving, marketing,
leadership, and partnership management. Ability for planning,
public speaking, project management and process improvement. Must
be customer oriented, organized, and able to operate with an
orientation toward solutions, with an external focus, and team
orientation. Intermediate proficiency with MS Office software,
including Word, Excel, PowerPoint and Outlook. Familiarity with
federal, state and local employment laws. Must be able to perform
all assigned responsibilities under "grey sky" requirements.
Ability to work on a team.
Travel: Travel may be required.
* Combination of candidate's education and general experience
satisfies requirements so long as the total years equate to
description's minimum education and general experience years
combined (Management experience cannot be substituted).
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Physical Requirements: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job. While
performing the duties of this Job, the employee is regularly
required to sit; use hands to handle or feel; and talk or hear. The
employee is frequently required to reach with hands and arms. The
employee is occasionally required to stand; walk and stoop, kneel,
crouch, or crawl. The employee must frequently lift and/or move up
to 15 pounds and occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus. The work environment will
consist of moderate noise (i.e. business office with computers,
phones and printers, light traffic). The employee must have the
ability to work in a small cubicle and have the ability to sit at a
computer terminal for an extended period of time.
DISCLAIMER: The above statements are intended to describe the
general nature and level of work being performed by individuals
assigned to this position. They are not intended to be construed as
an exhaustive list of responsibilities, duties and skills required
of personnel so classified.Apply now! Joining our team will provide
you with the opportunity to make a difference every day.The
American Red Cross is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to sex, gender identity, sexual
orientation, race, color, religion, national origin, disability,
protected veteran status, age, or any other characteristic
protected by law.
Interested in Volunteering?Life's emergencies don't stop, and
neither do American Red Cross volunteers, who represent more than
90 percent of our workforce to help prevent and alleviate human
suffering. You can make a difference by volunteering in a position
that appeals to you and allows you to use your unique skills and
talents. The Red Cross relies on generous volunteers who give their
time and talent to help fulfill our lifesaving mission.Visit
redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.To view the EEOC Summary of Rights,
click here: Summary of Rights
Keywords: American Red Cross, McAllen , Disaster Services Supervisor (Gulf Coast), Other , Mcallen, Texas
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