Transplant Medical Assistant - FT - Days

Company: DHR Health
Location: Mcallen
Posted on: June 6, 2021

Job Description:

Description Position at DHR Health Job Description:Medical AssistantFormulated: 07/2015Department:Transplant InstituteReviewed by Senior Human Resources Business Partner:07/2015; 12/2018Reports To:Transplant AdministratorApproved by Director of Human Resources:12/2018EMPLOYEE'S FULL NAME: FLSA STATUS: Exempt Non-ExemptMISSION STATEMENT: Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time. VISION: Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence. POSITION SUMMARY:Assist administrative and clinical team members by performing a variety of clerical and clinical duties to ensure departmental function within the practice as well as departmental compliance in accordance with State and Federal regulations. Such duties include, but are not limited to: Taking vital signs, phlebotomy duties, scribing, translation, wound care, post-operative visits, assisting providers with patients, making appointments, taking calls from patients, pharmacies and other physician offices. Participates in volunteer programs and special assignments, and performs other duties as assigned within scope of practice. POSITION EDUCATION/ QUALIFICATIONS:High School graduate or G.E.D. certificate preferredCompletion of Medical Assistant Program requiredBLS Certification required, or must be obtained within 90 days of hireAbility to be sensitive to cultural and bilingual issues requiredOrganizational skills necessaryGood written and verbal communication skills requiredAbility to read, write and speak EnglishAbility to communicate clearly and concisely with all levels of nursing, administration, and physiciansPhysician office experience preferredPhlebotomy experience preferredJOB KNOWLEDGE/EXPERIENCE:Two (2) years' experience in a busy physician office preferredOne (1) year phlebotomy experienceAbility to take vital signs to include, but not limited to: height, weight, blood pressure, temperature, and pulseMust have computer experience and must be able to learn IS systemPrevious experience with an EMR system preferredMust have excellent customer service and organizational skillsRequires reasoning ability and good independent judgementPOSITION RESPONSIBILITES:Perform basic administrative medical assisting functionsAssist in obtaining patient history, chief complaint and vital signsSchedule, coordinate and monitor appointmentsUnderstand and adhere to managed care policies and proceduresKeep rooms neat, clean and well stocked with suppliesSet up rooms as needed for in office proceduresAssist physicians with in office procedures as neededMonitor schedule in order to ensure that medical records needed from other physicians or hospitals are obtained prior to patient coming into the office for scheduled visitVerify insurance and obtain prior authorizations for visits, procedures and medications as neededComply with quality assurance practices Screen, collect and follow up on patient test resultsCollect and process specimens accurately and timelyPerform diagnostic and laboratory tests and wound care as necessaryAdhere to established patient screening procedures at all timesAssist with the authorization, preparation, and administration of medicationsMaintain accurate medical recordsAuthorize drug refills and provide prescription information to pharmacies as neededPrepare and maintain all patient files in an orderly fashionFile and or scan faxed information in charts after review by provider as necessaryEnsure that positive results or stat results are provided to the practitioner in a timely mannerPerform referrals to other providers as needed and contact patient with appointmentsPerform inventory of supplies and equipment as necessaryClean and sterilize instruments and dispose of contaminated supplies as neededAnswer and direct all phone calls appropriately Effectively communicate and work well with other staffHelp patients to navigate patient portals as neededAdhere to assigned projects and tasksVolunteer for special assignments and projectsPerform other assigned duties and be flexible to cover areas as neededPerform basic reception and billing functionsOther duties as assignedLINES OF REPSONSIBILITY: Lead 2. Clinic Manager 3. Transplant Administrator 4. Chief Nursing Officer 5. Physician CUSTOMER SERVICE: Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Compassion, Accountability, Respect, Excellence through Knowledge and Safety & Social Conscience.AGE SPECIFIC:Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age. AMERICANS WITH DISABILITIES ACT: (ADA): A.Essential Duties:Indicated by bold print within performance standards, preceding individual numbered criteria.The following table provides physical requirements that will be associated with, but not limited to, this position: Light/moderate lifting up to 20 lbs, from the floor to shoulder height. YesKneelingYesMust be able to assist other employees with lifting more than 20 lbs.YesWalkingYesLight/moderate carrying up to 20 lbs.YesStanding/SquattingYesStraight pullingYesSittingYesPulling hand over handYesPushingYesRepeated bendingYesStooping/BendingYesReaching above shoulderYesClimbing StairsYesSimple graspingYesClimbing LaddersNoDual simultaneous graspingYesDepth Perceptions neededYesAbility to seeYesIdentify ColorsYesOperating office equipmentYesTwistingYesOperating mechanical equipmentYesCrawlingNoAbility to read and writeYesAbility to CountYesAbility to hear verbal communication without aidYesOperating Personal VehicleYesAbility to comprehend written/verbal communicationYesOther: Ability to deal with stressYesOSHA CategoryIIIB.Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents. C.Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way. D.Aptitudes:HIGH123456LOWIntelligence: General learning ability: The ability to "catch on" or understand instructions and underlying principles. Ability to reason and make judgments. 3 Verbal:Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3Numerical:Ability to perform arithmetic operations quickly and accurately. 2Spatial:Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to "visualize" objects or two or three dimensions, or to think visually of geometric forms. 2Form Perception:Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3Clerical Perception:Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3Finger Dexterity:Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3Manual Dexterity:Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3Eye-Hand-Foot Coordination:Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3Color Discrimination:Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform. If applicable BLS certification will be completed within 90 day time frame of hire/transfer date.Employee Signature:Date:Transfer/Hire Date Effective: .DISCLAIMERThe above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. DHR leadership reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Keywords: DHR Health, McAllen , Transplant Medical Assistant - FT - Days, Other , Mcallen, Texas