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Patient Financial Counselor

Company: Rio Grande Regional Hospital
Location: Mcallen
Posted on: June 6, 2021

Job Description:

Description

SHIFT: Days (rotating weekends)
SCHEDULE: Full-time


Patient Financial Counselor

Rio Grand Regional Hospital

McAllen, TX

Schedule: Full-time Days (Rotating Weekends)

Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means tobe a part of a team.

We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:

Tuition Reimbursement/Assistance Programs

Studen loan repayment
100% matching 401k based on years of service
Identity Theft Protection discounts
Auto, Home, and Life Insurance options
Adoption Assistance
Employee Stock Purchase Program (ESPP)

We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!

As a Patient Financial Counselor, you will work directly in the facility providing unparalleled customer service to our patients. Our Patient Access Team is dedicated to exceptional customer service and to ensuring quality carecan be delivered to our patients.

In this role you will:

  • Follow AIDET guidelines in all interactions with the patient

  • Demonstrates excellent customer service

  • In conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house

  • Provide estimates to patients and/or physicians as requested

  • Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate

  • Follows all guidelines set forth in the Cash Handling policy

  • Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements

  • Assist patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applications

  • Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies

  • Escalates any concerns as needed to Patient Access Manager/Supervisor

  • Enter pertinent insurance information into the HIS system (i.e. Meditech)

  • Enters appropriate notes for all patient encounters

  • Maintain professional image and implement excellent customer service to customers

  • Complete financial analysis and collect estimated patient liabilities

  • Follow up with patients for necessary signatures if they were incomplete at time of hospitalization

  • Attends in-service presentations, and completes mandatory education, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards

  • Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues

Qualifications

  • High School Diploma or GED preferred

  • One year of related experience required

Parallon is anindustry leaderin revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named aWorlds Most Ethical Companyby Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.

HCA Healthcare is dedicated tothe growth and developmentof our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#ParallonBCOM

Notice

Our Companys recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clickinghere.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.



Company Description:

HCA Healthcare is a collaborative healthcare network, driven by physicians, nurses and colleagues helping each other champion the practice of medicine to give people a healthier tomorrow. With a comprehensive network of more than 270,000 people across approximately 1,800 care facilities, our scale enables us to deliver great outcomes for our patients, provide superior nursing care and be a preferred place for physicians to practice medicine. We never stop in our pursuit of insights and care advances based on the knowledge and data we gain from approximately 30 million patient encounters a year. Every day, we raise the bar to improve the way healthcare is delivered, not just in our facilities, but everywhere. Were committed to improving more lives in more ways, and above all else, we are committed to the care and improvement of human life.

Keywords: Rio Grande Regional Hospital, McAllen , Patient Financial Counselor, Other , Mcallen, Texas

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