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Collection Agent/Accounts Receivable/Payable

Company: Aqua Clear Water Solutions Llc
Location: Mcallen
Posted on: June 6, 2021

Job Description:

Job Description Collections Specialist/Bookkeeper -(Collections 3 yrs Exp) must Bilingual Who We Are Aqua Clear Water Solutions is a unique water filtration company and we are growing at a rapid pace! We are looking for valued team members to make outbound calls to garner overdue payments. As the Collections Specialist, you will be responsible for providing outstanding customer service while also ensuring the collection of past due payments. Therefore, we are looking for people who possess negotiation skills and an unwavering positive attitude. Ideal candidates are able to think on their feet and are comfortable taking the initiative in a knowledge-intensive, energetic, fast-paced environment. What You Would Do Make outbound calls to customers whose payments haven't cleared Update customers accounts and review in detail every account to make sure theres no mistake on the information (Name, address, phone number, email.) Make expected calls per day by supervisor (15 calls per hour), and take payments. Settle delinquent accounts while maintaining a positive rapport with customers Document and update account information/notes once payment has been arranged and/or collected Recover and reinstate accounts once customers return to good standing Identify and resolve issues that would hinder customers ability to pay Negotiate and follow up regularly for timely recovery of accounts Empathize with client needs and circumstances while arranging plans to collect on delinquent accounts Return calls to your roster of clients or others who have requested calls Build up detailed knowledge about the company's products and service plans Handle queries about company products and services Resolve client concerns quickly Handle Warranty Claims Assist with Service Dispatch and Scheduling Employee to perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Most importantly, ensure customers have the most positive experience possible during the collection process. Join our great team! QUALIFICATIONS: Adhere to and promote a professional culture Effectively communicate within all levels of the organization Attention to detail Organized Analytical ability Adaptable, have excellent time management and multi-tasking abilities . Driven for success, adheres to deadlines. Professional attitude understands and demonstrates confidentiality Ability to navigate technology in a work sense What You Would Need 4+ years of collections experience required 2+ years of phone customer service required Associates degree preferred Full Time (40 hours per week) Job Type: Full-time Experience: Collections: 4 years (Required) Customer Service: 2 years (Required) Work Location: One location Benefits: AFLAC PTO Paid Training: Yes Typical start time: 9 AM Typical end time: 6 PM This Job Is Ideal for Someone Who Is: People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoy doing work that requires frequent shifts in direction High-stress tolerance -- thrives in a high-pressure environment Schedule: Monday to Friday Company Description Aqua Clear Water Solutions is a unique water filtration company and we are growing at a rapid pace! We are looking for valued team members to make outbound calls to garner overdue payments. As the Collections Specialist, you will be responsible for providing outstanding customer service while also ensuring the collection of past due payments. Therefore, we are looking for people who possess negotiation skills and an unwavering positive attitude. Ideal candidates are able to think on their feet and are comfortable taking the initiative in a knowledge-intensive, energetic, fast-paced environment.

Keywords: Aqua Clear Water Solutions Llc, McAllen , Collection Agent/Accounts Receivable/Payable, Other , Mcallen, Texas

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