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Customer Service Representative-Full-Time And Part-Time

Company: Sonora Core Marketing Inc.
Location: Mcallen
Posted on: June 6, 2021

Job Description:

Job Description Customer Service Representative Our promotional marketing company is looking for a Customer Service Representative who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Representative will be responsible for addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution. Responsibilities: Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers Work on special short-term projects to offer customized support for new products or products at end-of-life Monitor customer satisfaction levels and develop methods for increasing them Assist in creating ways for delivering excellent customer service to irate or problematic customers Give customers knowledge on wireless products and services

Qualifications: High school diploma/GED preferred (College degree preferred) 1 year experience in a customer service role Ability to work well in a team environment Strong sense of professionalism and discretion required Loves to work with people

Benefits: The management team offers an environment where our associate's ideas are not only heard but implemented. As a company, we offer advancements base solely on individual performance. Full paid training Full-Time / Part-Time available $11-$12/hourly Weekly bonuses Major Holidays off Advancement Opportunities Travel opportunities

Company Description Sonora Core Marketing Inc. is an established Sales & Marketing firm in McAllen, TX. Our amazing team and unmatched professional training has gathered attention to the talent in McAllen, TX. Sonora Core Marketing has seen great success in the first half of 2021, and we are planning on having a record breaking rest of the year! We have recently acquired new clients and need more team members to handle our new campaigns. APPLY TODAY for immediate consideration! Check Us Out : Website: https://sonoracoremarketing.com Facebook: https://www.facebook.com/sonoracoremarketing/ Linkedin: https://www.linkedin.com/company/sonora-core-marketing-inc/ Instagram: https://www.instagram.com/sonoracoremarketing/ Twitter: https://twitter.com/SonoraCoreMktg

Keywords: Sonora Core Marketing Inc., McAllen , Customer Service Representative-Full-Time And Part-Time, Other , Mcallen, Texas

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