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Sr. Claims Manager

Company: Kemper
Location: Mcallen
Posted on: June 5, 2021

Job Description:


McAllen TX


Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Kemper is seeking a Sr. Claims Casualty Manager to work in our McAllen, TX office. You will manage the casualty claim teams by skilled and highly motivated claims personnel.

Position Responsibilities:

  • Hiring staff including Team Managers and Adjusters
  • Direct supervision of Team Managers
  • Assisting and mentoring Team Managers in on-going casualty training in development of staff
  • Monitoring performance of teams compared to objectives
  • Reviewing authority request in excess of Team Manager authority, all files with catastrophic injuries, authority for coverage investigations, completion of Department of Insurance complaint responses
  • Answer customer calls requesting assistance beyond the Team Manager's authority
  • Setting and maintaining best practices expectations of all staff through strong proactive leadership.

Position Qualifications:

  • 8+ years of claims or functional area experience
  • 5+ years of supervisory experience preferred
  • Requires a college degree or equivalent work experience
  • General computer competency and ability to efficiently and effectively utilize e-mail, internet software spreadsheets and word processing technology programs including MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook) programs

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

  • ZR -GD -IN -PT

Keywords: Kemper, McAllen , Sr. Claims Manager, Other , Mcallen, Texas

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