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Family Services Coordinator

Location: mcallen
Posted on: May 3, 2021

Job Description:

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Job Location
McAllen, Texas - McAllen, TX

Remote Type

Position Type
Full Time

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Texas Organ Sharing Alliance (TOSA), founded in 1975, is one of 58 federally-designated Organ Procurement Organizations (OPOs) in the United States. TOSA is committed to a mission of saving lives through the power of organ donation by providing organ donation and recovery services to Central and South Texans wishing to donate, and to those waiting for a life-saving organ transplant. Recognized as a Top Employer, TOSA has staff members in Austin, San Antonio, and McAllen.



The Family Services Coordinator (FSC) is a full-time exempt position which shares 24 hour on-call responsibilities on a rotating schedule, which will include weekends and evenings. Normal office hours are 8 a.m. to 5 p.m., Monday through Friday. The position may require occasional overnight travel.


The FSC will be a primary donation requestor for TOSA. The FSC is also responsible for TOSA's daily operations surrounding organ donation at the assigned hospital(s). This position works with the administration, physicians, nursing staff, and other key departments as necessary in the development and implementation, educational and quality programs related to donation. This includes meeting with key hospital personnel to develop a profile of the hospital and an understanding of the processes affecting the organ donation process.

The FSC may be required to accept call responsibilities at the assigned hospital according to TOSA policies and under the direction of the Clinical Administrator or designee on call. While acting in this capacity, the FSC facilitates the authorization process and coordinates the initial phases of organ donation process in conjunction with the Organ Recovery Coordinators. This position requires travel by company or personal automobile. The FSC will have access to confidential material and needs to use discretion with this information while strictly adhering to the Texas Organ Sharing Alliance (TOSA) confidentiality policy

Keywords: TEXAS ORGAN SHARING ALLIANCE, McAllen , Family Services Coordinator, Other , mcallen, Texas

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