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Field Service Coordinator II

Company: Centene Coproration
Location: Mcallen
Posted on: December 4, 2019

Job Description:

Description: Position Purpose: Determine needs and eligibility of members for various services through field-based collaboration with medical, behavioral, and social support staff. Conduct screening and risk assessment interventions per program guidelines. Conduct in-home face to face member assessments and telephonic outreach Document assessments and contacts, develop and approve service plans, and ensure authorizations are completed Conduct follow-up contacts or in-person visits to determine if services meet member's needs Assess member's medical, safety and support service needs and coordinate the delivery of services Provide education related to member's health condition and care Assist with modification and management of care plans under the direction of Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services caseworker and family, if applicable, as well as the managing physician Maintain case record documents and enter information in an automated system, establishing a record for each member receiving services Coordinate member care through collaboration with community outreach and member advocates, assigned service coordinators, and/or case managers Educate providers and community resources on program components and available support services Educate members to foster compliance with program and positively impact outcomes 75% travel required

Keywords: Centene Coproration, McAllen , Field Service Coordinator II, IT / Software / Systems , Mcallen, Texas

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