McAllenRecruiter Since 2001
the smart solution for McAllen jobs

Service Engagement team Leader

Company: TGT
Location: Mcallen
Posted on: July 3, 2019

Job Description:

Description: Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery. Understand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagement. Lead and follow-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences. Engage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career path.Qualifications: Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture. Lead a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical Service and Engagement behaviors. Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas. Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest. Follow-up and audit the scheduling allocation and guidelines to support peak traffic times, key holiday events and weekends. Assess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and sales.

Keywords: TGT, McAllen , Service Engagement team Leader, Hospitality & Tourism , Mcallen, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Bilingual Customer Service Representative
Description: ENTRY LEVEL BILINGUAL CUSTOMER SERVICE REPRESENTATIVE WANTED - FULL PAID TRAINING PROVIDED THIS IS AN ENTRY LEVEL POSITION, CANDIDATES WITH MORE THAN 10 YEARS OF EXPERIENCE WILL NOT BE CONSIDERED We (more...)
Company: Brownsville Elite Marketing
Location: Brownsville
Posted on: 07/16/2019

INBOUND CUSTOMER SERVICE-FROM HOME
Description: Inbound Customer Care Rep We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer's product
Company: MommyJobs Online
Location: Edinburg
Posted on: 07/17/2019

Multi-Unit Team Leader
Description: Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests H R Block is (more...)
Company: H&R BLOCK
Location: Mcallen
Posted on: 07/17/2019


Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online to (more...)
Company: Mommy Jobs Online
Location: Brownsville
Posted on: 07/17/2019

INBOUND CUSTOMER SERVICE
Description: Inbound Customer Service Everything you need to know about becoming a remote agent can be found right here. If youve thought about working from home and being your own boss, the Agents On Demand program (more...)
Company: Mommy Jobs Online
Location: Brownsville
Posted on: 07/17/2019

Customer Service Representative
Description: Customer Service Representative CSR - Full and Part-time positions available Mommy Jobs Online mommyjobsonline.com is now seeking Customer Service Representatives to join our vibrant team that is (more...)
Company: Mommy Jobs Online
Location: Brownsville
Posted on: 07/17/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Mcallen
Posted on: 07/17/2019

Bilingual Customer Service Representative - Spanish
Description: When everything's connected, how we connect is everything... and we'd like to connect with you too We are looking for you to help us deliver amazing customer experiences as a Spanish Bilingual Customer (more...)
Company: TTEC
Location: Mcallen
Posted on: 07/16/2019

Customer Service
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . You don 039 t just want a job, you 039 re seeking an adventure See the world from the comfort of your home office (more...)
Company: Mommy Jobs Online
Location: Brownsville
Posted on: 07/14/2019

Customer Service Representative
Description: Teleperformance is hiring for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support on behalf
Company: Talent Intelligence
Location: Edinburg
Posted on: 07/17/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

McAllen RSS job feeds