McAllenRecruiter Since 2001
the smart solution for McAllen jobs

Customer Service Rep (Call Center) (Mcallen,TX)

Company: Teleperformance
Location: Mcallen
Posted on: June 7, 2019

Job Description:

DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
Your Impact
Our Customer Service Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities

  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
  • Appropriately communicate with customers
  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning
  • Adhere to all client and regulatory compliance laws
  • Document all customer facing interactions
  • Engage leadership for support, when appropriate (involve to resolve) What We're Looking for
    • Over 18 years of age
    • Ability to type 25 wpm
    • High School Graduate or GED
    • Comfort with desktop computer system
    • Proven oral and written communication skills
    • Compassionate customer service mindset
    • Ability to interact with various types of customersWhat We Prefer
      • 6 months Call Center experience
      • 1 year Customer service experience
      • Logical problem-solving skills
      • Availability to work various shifts
      • Ability to use Windows operating systems
      • Organization and work prioritization skills Being One of Our People
        It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

        Teleperformance is an Equal Opportunity Employer

        Associated topics: answer, call, client, customer order, customer service, help desk, representative, service call, service representative, telephone

Keywords: Teleperformance, McAllen , Customer Service Rep (Call Center) (Mcallen,TX), Hospitality & Tourism , Mcallen, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Inbound Customer Service (25 People Needed)
Description: Inbound Customer Service Everything you need to know about becoming a remote agent can be found right here. If youve thought about working from home and being your own boss, the Agents On Demand program (more...)
Company: Mommy Jobs On Line
Location: Brownsville
Posted on: 06/17/2019

Customer Service Sales Associate
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Mcallen
Posted on: 06/17/2019

Customer Service Clerk
Description: Customer Service Clerk: Duties and ResponsibilitiesResponsible for greeting customers and offering assistance in product and service selection.Manages operations of retail window including sales and customer (more...)
Company: Job Placement Services
Location: Brownsville
Posted on: 06/17/2019


Customer Service Representative
Description: We are currently hiring entry level individuals with face to face customer service, restaurant, and retail or hospitality background for the Representative position . We have found that candidates working (more...)
Company: Brownsville Elite Marketing
Location: Brownsville
Posted on: 06/17/2019

Travel Reservation Booking
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Pharr
Posted on: 06/16/2019

Customer Service Lead Agent
Description: This position is with Mommy Jobs Online, so please visit www.mommyjobsonline.com to apply and get registered on our site directly Join a group of dedicated team members and help bring more flowers to (more...)
Company: Mommy Jobs Online
Location: Edinburg
Posted on: 06/17/2019

Cook
Description: Overview br br The Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Harlingen
Posted on: 06/17/2019

Customer Service Positions
Description: Are you looking to embark on a new career with our company. We have two open positions available. We are seeking multi talented,
Company: Career Division
Location: Brownsville
Posted on: 06/17/2019

Cook -pbh
Description: CookLevel EntryJob Location Strategic BH - Brownsville - Harlingen, TXPosition Type Full TimeEducation Level NoneSalary Range 11.00 - 11.00 HourlyTravel Percentage NoneJob
Company: Strategic Behavioral Health
Location: Harlingen
Posted on: 06/16/2019

Cook
Description: Overview br br The Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Mcallen
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

McAllen RSS job feeds