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Store Lead - La Plaza Mall - Full time

Company: Children's Place
Location: Mcallen
Posted on: December 30, 2018

Job Description:

Location: Mcallen, TexasJob Summary:The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities:* Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations* Partners with Store Manager to address an performance concerns with associates* Support and participate in all company training and development initiatives* Foster a positive work environment and provides direct, objective feedback in a timely manner* Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process* Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers* Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand* Represent the company in a professional and positive manner* Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives* Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll* Process payroll weekly* Modify schedule based on business climate* Help maintain a clean, organized, and efficient stockroom, adhering to set policies* Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience:* High school diploma or equivalent* 1-3 years previous retail experience* Must be at least 18 years of ag Skills and Behaviors:* Excellent customer engagement* Must be detail oriented* Ability to prioritize tasks* Ability to work in team environment* Ability to give and receive performance-based feedback* Must embrace self-development* Must be an effective communicator* Must be adaptable and flexible to changing priorities* Excellent time management, planning, and organization skills* Proficient in Microsoft Office* Ability to adapt to and learn internal applications* Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company* Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Keywords: Children's Place, McAllen , Store Lead - La Plaza Mall - Full time, Hospitality & Tourism , Mcallen, Texas

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