Head Cashier

Company: Sharyland Water Supply Corporation
Location: Mcallen
Posted on: May 24, 2023

Job Description:

*Summary/Objective *

Under general supervision, the Head Cashier is responsible for overall collection and distribution of monies daily. Ensures staff has enough change on hand. Ensures the accuracy of daily deposits and transactions. This position assists the Front Office Supervisor and oversees and provides direction and guidance to cashier clerk personnel and related activities. Assist in the training, developing, and scheduling of all front office personnel to ensure excellent customer service and proper coverage. Receives payments on customer accounts and addresses all other customer inquiries. Assist Front Office Supervisor in preparation of tampering and damage letters in a timely manner. Assist in all other duties as assigned.


*Essential Functions*

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


1. Responsible for overall collection and distribution of cash daily.


2. Accurately and efficiently prepares deposit daily for pick up.


3. Prepare daily and weekly reports on a timely basis.


4. Assists in the monitoring and coaching of all front office personnel and related activities.


5. Assists front office to ensure excellent customer service and phone etiquette.


6. Receives customer payments.


7. Identify and process meter re-reads.


8. Ensures supplies for kitchen and office equipment are ordered.


9. Orders change as needed.


10. Addresses all customer inquiries.


11. Takes on role of supervisor in the absence thereof.


12. Other duties as assigned.


*Competencies*


1.Time Management Skills.


2. Customer/Client Focus.


3. Problem Solving/Analysis.


4. Leadership skills


5. Task oriented


6. Able to work independently


7. Must be punctual and dependable.


8. Must be flexible with work schedule.


9. Must adhere to procedures and processes.


10.General knowledge of office equipment.


11. Operate a 10 key calculator.


12. Ability to develop and coach employees.


*Supervisory Responsibility*

This position has some supervisory responsibilities.


*Work Environment*


This position operates in a professional office environment.


*Physical Demands:*

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


While performing the duties of this job, the employee is regularly required to talk and hear.This position requires long periods of standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items up to 20 pounds.


*Position Type and Expected Hours of Work:*

This is a full-time position. Day shift is Monday through Friday, (opening) 7:45 a.m. to 5 p.m. or (closing) Monday through Friday 8:45 a.m. to 5:45 p.m. with occasional overtime. Times are subject to change.


*Travel*

There is no travel for this position, although some out-of-the-area and overnight travel may be expected.


*Required Education and Experience:*

1. High School Diploma or GED.


2. 2 to 3 Year experience in Customer Service.


3. At least one year of Cash handling experience


*Preferred Education and Experience:*

1. Bi-lingual (Spanish & English)


2. Some supervisor experience.


Job Type: Full-time


Pay: From $12.00 per hour


Benefits:

* Dental insurance

* Health insurance

* Life insurance

* Paid time off

* Retirement plan

* Vision insurance

Schedule:

* 8 hour shift

* Monday to Friday




Education:

* High school or equivalent (Required)


Experience:

* cash handling: 2 years (Preferred)

* 10 key calculator: 1 year (Preferred)

* Customer service: 1 year (Preferred)

* Supervisory: 1 year (Preferred)


Language:

* Spanish (Preferred)



Work Location: In person

Keywords: Sharyland Water Supply Corporation, McAllen , Head Cashier, Hospitality & Tourism , Mcallen, Texas