Dispatcher / Support - McAllen, Texas
Company: Unlimited Service Group
Location: Mcallen
Posted on: April 3, 2026
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Job Description:
Description Position at Commercial Kitchen Parts & Service At
CKPS we know people are vital to our success. We offer a
competitive salary and generous benefits including: Medical,
Dental, and Vision Continuing Education 401k & Profit Sharing Paid
Holidays & Vacation Short-Term Disability Long-Term Disability
Insurance (company paid) Life Insurance (company paid) Summary: The
Dispatcher will work closely with the service manager and will
perform all key dispatch functions to include routing and
scheduling service technicians and communicating service requests.
Customer Service Dispatcher Description: Prioritize and schedule
calls according to importance and urgency Maintain contact with
service technicians throughout the day Input new service calls
given to the service technicians onsite Assists customers with any
questions regarding their service requests Promptly and effectively
communicate with other departments, technicians, and management.
Monitor the status of parts on order for open jobs Serve as backup
for other dispatchers Must be able to work rotational on-call
schedules. Any other duties as assigned Required Education and
Experience Minimum 3-5 years of dispatching experience Have an
extensive knowledge of the food service industry High School
diploma or equivalent. Skills and Abilities Professional
communication and customer service skills Ability to handle high
volume calls using multiple phone devices Work successfully in a
team-based environment and achieve common goals Establish and
maintain tactful, courteous, and effective working relationships
with those contacted in the course of work, including the general
public Possesses the sense of urgency Proficient in MS Office and
other computer applications Excellent attendance record Must have
strong verbal and written communications skills Must be efficient
and organized to handle multiple task assigned at the same time
Must be able to work overtime, holidays, nights and weekends when
needed FIND YOUR NEXT FAVORITE WORK HOME All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status.
Keywords: Unlimited Service Group, McAllen , Dispatcher / Support - McAllen, Texas, Customer Service & Call Center , Mcallen, Texas
