Sales and Customer Solutions Representative (Bilingual Spanish)
Company: SPECTRUM
Location: Pharr
Posted on: March 26, 2026
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Job Description:
This role requires the ability to work lawfully in the U.S.
without employment-based immigration sponsorship, now or in the
future. Join Spectrum and unlock your potential with competitive
pay starting at $18/hour, plus lucrative incentives that can bring
top performers to an annual salary of over $70,000 a year! And
that’s not all, enjoy free and discounted Spectrum services like
internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales
and Customer Solutions Representative, you'll leverage your skills
to retain valued customers and upsell our top-tier services. You'll
play a pivotal role in enhancing customer satisfaction and driving
revenue growth. Your contributions will directly impact our success
and strengthen customer loyalty. What our Sales and Customer
Solutions Representatives Enjoy Most About the Role Actively
supporting efforts to simplify and enhance the customer experience
while maintaining high levels of professionalism and courtesy.
Meeting or exceeding customer solutions activity goals using
effective telephone-based techniques to retain customers.
Responding promptly and efficiently to inbound calls, meeting call
handling metrics, and addressing billing inquiries, pricing, and
service complaints. Mastering order processing within the billing
system for retained accounts, new sales, and account lookups.
Demonstrating proficiency in explaining products and services, with
a thorough understanding of competitors, to effectively retain and
re-sell to customers. Working Conditions Normal office environment.
Required Qualifications Education High school diploma or equivalent
Experience 6 months of customer service or phone sales experience
to enhance customer satisfaction and retention Technical Skills
Knowledge of cable communications products: TV, internet, and
telephone Skills & Abilities Strong English and Spanish
communication skills Flexibility for variable hours, including
weekends and holidays Adaptability and problem-solving in dynamic
environment Preferred Qualifications 1 years of call center
experience ZRSM2 CRT110 2026-71519 2026 Here, our employees don’t
just have jobs, they're building careers. That’s why we offer a
comprehensive pay and benefits package that rewards employees for
their contributions to our success, supporting all aspects of their
well-being at every stage of life. A qualified applicant’s criminal
history, if any, will be considered in a manner consistent with
applicable laws, including local ordinances. Get to Know Us Charter
Communications provides superior communication and entertainment
products for residential and business customers through the
Spectrum brand. Our offerings include Spectrum Internet®, TV,
Mobile and Voice. Beyond our connectivity solutions, we also
provide local news, programming and regional sports via Spectrum
Networks and multiscreen advertising solutions via Spectrum Reach.
When you join our team, you’ll be keeping our customers connected
to what matters most in 41 states across the U.S. Watch this video
to learn more. Grow Your Career Here We’re committed to growing a
workforce that reflects the customers and communities we serve –
providing opportunities for employment and advancement to all team
members. Spectrum is an Equal Opportunity Employer, including job
seekers with disabilities and veterans. Learn about Life at
Spectrum.
Keywords: SPECTRUM, McAllen , Sales and Customer Solutions Representative (Bilingual Spanish), Customer Service & Call Center , Pharr, Texas
