Facilities Associate

Company: Teleperformance USA
Location: Brownsville
Posted on: January 2, 2026

Job Description:

Job Description Category : Facilities About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! - Oversee vendors & contractors to maintain buildings, grounds, & operations - Move furniture and equipment as needed - Inspect buildings and grounds daily to identify safety issues, repair issues, & maintenance needed - Perform light maintenance as needed – e.g., change light bulbs, minor plumbing repairs, etc. - Coordinates maintenance activities with Regional Facility Managers (RFMs) and local contractors - Responsible for maintaining site environmental, health, & safety (EHS) regulations compliance - Responsible for maintaining fire & life safety systems compliance - Responsible for compliance with company security policies (site physical security & IT cybersecurity) - Site business administration duties include submitting vendor and contractor invoices for payment - Maintain good working relationships with site leadership - Guaranteed minimum 40 hours per week - On call position. May need to work over 40 hours on occasion, as needed. Required to respond to afterhours emergencies, planned critical maintenance, or special events (overtime eligible). - Maintain composure in challenging situations - Assist other departments to fulfill site needs - Able to use hand/power tools if needed - Must be able to work at the Brownsville, TX site - High school diploma or GED equivalent - Minimum 1 year FA experience in Facility Coordinator role preferred - Must be able to work Monday-Friday 8AM-4:30PM CST with some overtime as needed. Availability for emergencies - Good communication skills – able to articulate events happening at the site clearly and concisely. Must be able to effectively communicate with vendors, site admin, and leadership. - Basic business acumen – able to present information and data in Excel/Office tools for business cases on expenditures, project requests, and site portfolio. - Proficiency with computers & Microsoft Office applications as this role requires communication and reporting via emails, messaging applications, work order ticketing systems. - Ability to read and follow verbal and written instructions - Basic understanding of engineered building systems – HVAC, CRAC units, electrical distribution systems, standby diesel generator systems, UPS systems, fire alarm systems, fire sprinkler systems, security alarms. - Able to clear extensive background check Required Skills BEST Skills Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship AI Proficiency Data Literacy Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

Keywords: Teleperformance USA, McAllen , Facilities Associate, Construction - Building Trades , Brownsville, Texas