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Collections Agent- Remote- Work From Home- McAllen Texas

Company: Southwest Credit Group
Location: Mcallen
Posted on: August 6, 2022

Job Description:

Are you persistent? Do you love challenges? Are you one of those people that don't give up easily? Well Stop looking we here at SWC Group is the right place for you. We are looking for a Collector Specialist working in the luxury of your home. This is a Full-time Work from Home Job. If you have a persuasive personality and enjoy making money at the same time. We are ready to get you interview and move to the next steps to get you hired!

Give us a call to schedule an interview with one of our top recruiting managers at 972-905-3410

About the Position: Join our growing team! We are looking for a collections specialist to respectfully pursue past due consumers accounts. In this role you will complete 3 weeks of paid training, that will provide you the successful tools to maintain trustful customer relationships and ensure timely payments recovery goals.


* Clean Background Check (Examines the past 7 years Only)
* Valid Forms of Identifications
* Complete a negative drug screening test within 48 hours of passport verification
* Must have your OWN equipment (2019 or newer Laptop, Desktop on windows 10 or newer)
* Chromebooks and Macs are NOT Accepted
* Noise Cancellation headset with USB Connection to computer
* Hard Wired Internet router with Ethernet Cord
* Webcam and a private area with no distractions and background noise


* 2+ years' Collection's experience in a call center in-office environment
* Ability to be a Goal Crusher achieve top Quality Assurance scores
* Provide excellent verbal and written communication skills in English/Spanish
* Effective communication, negotiation, and problem-solving skills
* Must be comfortable navigating between multiple computer screens and systems
* High School Diploma/ GED required
* Must be 18 years of age or older

Schedules Are based on Availability:

* Paid 3- Weeks Training Monday - Friday 8:00 AM- 5:00 PM
* Monday - Saturday 8:00 AM - 9:00 PM
* One Saturday a Month
* One late night a week
* Overtime is Available on business needs

Compensation & Available Benefits:

* $13.00 $14.00 per hour based on experience
* Spanish Bilingual $15.00 - $16.00 Shift differential on Spanish assessment Required of a passing score of 75% or higher on the 2nd or 3rd week of training.
* Daily incentives based on performance (up to $50/day)
* Monthly incentive based on performance (Average of $300)
* Performance reviews every 3 months with potential merit increases
* Medical, Dental, Vision Insurance (After 90 days of employment)
* Major Holidays Paid Time Off along with accrued PTO
* 401K with matching contribution

Keywords: Southwest Credit Group, McAllen , Collections Agent- Remote- Work From Home- McAllen Texas, Accounting, Auditing , Mcallen, Texas

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