Cashier-Correspondence/Cash Balancing - FT - Days - Billing & Collections
Company: DHR Health
Location: Mcallen
Posted on: May 17, 2022
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Job Description:
Description Position at DHR Health JOB DESCRIPTION
Cashiers-Correspondence-Cash BalancingDEPARTMENT:Billing and
CollectionsDepartment Director:FORMULATED: 03/08Employee
Health:REVIEWED: 04/08Human Resources:REVISED: 04/09, 05/10,
11/2011 10/2015 08/20 EMPLOYEE'S NAME: FLSA STATUS:NON EXEMPTJob
DescriptionMISSION STATEMENT: Our Mission at Doctors Hospital at
Renaissance is to maintain and operate a state-of the-art hospital
dedicated to the provision of quality, compassionate and
cost-effective patient care while rendering the most advanced
professional services to our patients.VISION: Our Vision at Doctors
Hospital at Renaissance is to become the premiere Hospital of South
Texas and leaders in the health care industry, addressing all
health care needs of our community while eliminating the need to
seek health care services outside of our region.POSITION
SUMMARY:This position is responsible for business office activities
which include collection of accounts receivable, cashiering,
correspondence, cash balancing and provides refunds for services to
patients and third party payors as needed. POSITION
EDUCATION/QUALIFICATIONS:---High School Diploma/GED
Required---Comprehensive knowledge of healthcare
reimbursement.---Understands medical terminology.---Familiarity
with EOB's and RA's.---Knowledge of Microsoft Office suite, working
knowledge of Excel required.---Must be able to multi-task.---Good
written and verbal communication skills required. ---Ability to
read, write and speak English---Ability to communicate clearly and
concisely with all levels of management---Previous healthcare
experience (2-3 yrs.) required, hospital experience preferred.JOB
KNOWLEDGE, SKILLS, AND EXPERIENCE:---Communicates clearly and
concisely and is able to work effectively with other employees,
patients and external parties---Establishes and maintains long-term
customer relationships, building rapport with other department
staff---Demonstrates proficiency in Microsoft Office applications,
be able to type at least 35 WPM, and good working knowledge of
Excel is required.---Able to perform basic mathematical
calculations, balance and reconcile figures, punctuate properly and
spell correctly.---Medical Terminology, ICD-9 Codes, ICD-10, CPT
Codes, HCPCS code knowledge required.---Ability to use the internet
to obtain information from Third Party Payers or other sources is
required.POSITION RESPONSIBILITIES:---Promotes the facility
mission, vision and values by effectively communicating them to
others. Considers mission, vision and values in developing
services, standards and practices---Receives incoming and outgoing
calls from patients and informs them of their balance due after
insurance has paid.---Assists patients and carriers with questions
and concerns regarding the billing and collections of accounts.
---Works special projects as assigned.---Assist with posting
payments.---Review of Patient Balance for Statement
Release.---Distribute office mail. ---Review total charges, amount
of insurance benefits paid and balance owed by patient or
responsible party.---Explains hospital payment policies and
collects patient balance due and writes receipts for all payments
collected.---Performs daily reconciliation of petty
cash.---Download and post electronic remits from payer websites or
relay.---Apply payments and adjustments as per remittance
advice.---Balance daily payments with accounting. ---Report
payments and ERA files to Renaissance Lab. ---Download, run and
post credit card payments. ---Researches credit balances for
accurate processing of refunds due to over payments and/or
allowances requiring a correction in a timely manner.---Keep track
and report unclaimed property.---Run incorrect I-plan
report.---Completes and submits payer applications.---Prepares
credit worksheet and processes all transactions required to request
refund checks or to correct account balances.---Transfers patient
credit balances to outstanding accounts according to hospital
policy and procedure, and prepares letters of explanation
concerning refund issued to third party payers and
patients.---Researches credit balances for accurate processing of
refunds due to over payments and/or allowances requiring a
correction in a timely manner.---Requests the transfers of patient
credit balances to outstanding accounts according to hospital
policy and procedure, and prepares letters of explanation
concerning refund issued to third party payers and
patients.---Researches and prepares quarterly Medicare credit
report.---Responds to all mail and phone calls concerning credit
balances and refunds checks.---Responds to correspondence from
insurance carriers in a timely manner.---Scan correspondence into
Cerner. ---Refers accounts that need insurance billing or rebilling
to appropriate biller.---Post inbox adjustments for business office
area. ---Run pathology report daily. ---Run zero balance and
recoupment report. ---Report Medicaid managed totals to accounting
daily. ---Ensure all batches are closed by the end of the day.
---Is proficient in accessing information needed from Cerner and AX
document imaging software.---Ability to access medical records from
Cerner system to appeal claims with carriers.---Select correct
adjustment codes for accounts that need adjustments and document
reason.---Other duties as assigned.LINES OF REPSONSIBILITES: CRO,
Director, Manager, SupervisorAMERICANS WITH DISABILITIES ACT:
(ADA): A.Essential Duties:Indicated by bold print within
performance standards, preceding individual numbered criteria.The
following table provides physical requirements that will be
associated with, but not limited to, this position: Light/moderate
lifting up to 20 lbs, from the floor to shoulder height.
YesKneelingYesMust be able to assist other employees with lifting
more than 20 lbs.YesWalkingYesLight/moderate carrying up to 20
lbs.YesStanding/SquattingYesStraight pullingYesSittingYesPulling
hand over handYesPushingYesRepeated
bendingYesStooping/BendingYesReaching above shoulderYesClimbing
StairsYesSimple graspingYesClimbing LaddersNoDual simultaneous
graspingYesDepth Perceptions neededYesAbility to seeYesIdentify
ColorsYesOperating office equipmentYesTwistingYesOperating
mechanical equipmentYesCrawlingNoAbility to read and
writeYesAbility to CountYesAbility to hear verbal communication
without aidYesOperating Personal VehicleYesAbility to comprehend
written/verbal communicationYesOther: Ability to deal with
stressYesOSHA CategoryIIIB.Working Conditions: The individual
spends over 95% of his/her time in an air-conditioned environment
with varying exposures to noise. There is protection from weather
conditions but not necessarily from temperature changes. The
position does have low exposure to malodorous, infectious body
fluids from patients and some minimal exposure to noxious smells
from cleansing agents. C.Occupational Exposure:This position has
minimal to no exposure to blood, body fluids, or tissues and is an
OSHA Category III (although situations can be imagined or
hypothesized under which anyone, anywhere, might encounter
potential exposure to body fluids). Person who performs these
duties are not called upon as part of their employment to perform
or assist in emergency medical care or first aid or to be
potentially exposed in some other way.
D.Aptitudes:HIGH123456LOWIntelligence: General learning ability:
The ability to "catch on" or understand instructions and underlying
principles. Ability to reason and make judgments. 3 Verbal:Ability
to understand meanings of words and ideas associated with them, and
to use them effectively. To comprehend language, to understand
relationships between words, and to understand meanings of whole
sentences and paragraphs. To present information or ideas clearly.
3Numerical:Ability to perform arithmetic operations quickly and
accurately. 2Spatial:Ability to comprehend forms in space and
understands relationships of plane and solid objects. Frequently
described as the ability to "visualize" objects or two or three
dimensions, or to think visually of geometric forms. 2Form
Perception:Ability to perceive pertinent details and objects or in
pictorial or graphic material to make visual comparisons and
discriminations and see slight differences in shapes and shadings
of figures and widths and lengths of lines. 3Clerical
Perception:Ability to receive pertinent details and verbal or
tabular material. To observe differences in copy, to proofread
words and numbers, and to avoid perceptual errors in arithmetic
computation. 2Motor Coordination: Ability to coordinate eyes and
hands to fingers rapidly and accurately in making precise movements
with speed. Ability to make a movement response accurately and
quickly. 3Finger Dexterity:Ability to move hands easily and
skillfully. To work with fingers in placing and turning motions.
3Manual Dexterity:Ability to move hands easily and skillfully. To
work with hands in placing and turning motions. 3Eye-Hand-Foot
Coordination:Ability to move the hand and foot coordinately with
each other in accordance with visual stimuli. 3Color
Discrimination:Ability to perceive and respond to similarities or
differences in colors, shapes, or other values of the same or
different color. To identify a particular color, or to recognize
harmonious or contrasting color combinations, or to match color
adequately. 3I have read and reviewed my job description with my
supervisor or designee and I understand the job I am expected to
perform. Employee Signature:Date:DISCLAIMERThe above statements are
intended to describe the general nature and level of the work being
performed by people assigned to this work. This is not an
exhaustive list of all duties and responsibilities. DHR leadership
reserves the right to amend and change responsibilities to meet
business and organizational needs as necessary.
Keywords: DHR Health, McAllen , Cashier-Correspondence/Cash Balancing - FT - Days - Billing & Collections, Accounting, Auditing , Mcallen, Texas
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